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Frequently Asked Questions

How do I send my artwork or audio files to you?

Sending us your files

For the best quality you should provide your audio as either WAV files, a DDP file or on master CDs (see below), however you can also supply us with MP3 files if you prefer and whilst the quality of MP3s is not quite the same as a WAV file as MP3s are always compressed to some extent, it is unlikely to be noticeable in most cases of duplication if supplying us with higher quality MP3s. If you do send over digital files, please clearly label them with the track order and track name.

Please note that we do not accept AIFF files or FLAC files as they are both prone to erroring, whilst AIFF has an increased hiss for tape recording.

Once you have your artwork (and content files, if we are recording them for you) ready, we would ask that if you are a new customer you complete our order form to provide us with your details and then there are four main ways in which you can send your files to us, so please use whichever one is most convenient to you:

1. Uploading via Dropbox Upload CD contents via Dropbox

Just upload your artwork and/or contents into a folder within your drop box account and then share the dropbox folder with this email address: [email protected]

2. Uploading via WeTransfer Uploading CD contents via WeTransfer

To upload large files (if you can zip all of your files into a single zip folder that you then upload to Wetransfer then it will help us to save time when downloading and avoid files being missed) via WeTransfer, please upload them to us here: http://www.bandcds.wetransfer.com

3. By PostPosting CDs for duplication

You can post your content and artwork files to us at the following address (please enclose two identical copies of the data files being added to the disc so that we can verify them against each other to check for scratches) and remember to include your name and your band’s name when sending so that we can tie everything together:

Disc Production Manager
Wizbit Internet Services Ltd
Keppel K1
Daedalus Park
Lee-on-the-Solent
Hampshire
PO13 9FX

Please remember to include a note with your master files informing us of your name, contact and delivery details, the type of discs that you wish to order, the type of packaging you would like and how many items you wish to order.

We will then check the files and contact you back if we have any questions, or prepare and post the proof disc to you if we don’t have any questions.

4. Email us the files

Please email the artwork and content files (if they are being burnt by us) to us at [email protected]
Just note that if the files come to over 10MB then you may need to send them to us using methods 1-3 above, by Dropbox, YouSendIt or by post.

View other Frequently Asked Questions

What our customers say

4.9/5.0 on Facebook

I had a small order of CDs for my label ( independent music from Japan , https://www.facebook.com/getyourgenkigermany/ ). Double CD, printed, with poster in an eco friendly wallet and it came out spectecular! And it sounds awesome!But not only the result is stunning also working with these people is pure fun! Very quick response and very nice communication!Absolutely recommendedread more
Giornata Nera
Giornata Nera
2020-04-18T11:44:56+0000
I can highly recommend Band CDs for professional production of small batch professional cassettes. They have on more than one occasion been very helpful in the process and are incredibly friendly. I'm very pleased with the high standard of production and each time pleasantly surprised by the speedy production and delivery, even though I’m ordering from abroad.read more
Për Knekelput
Për Knekelput
2020-04-06T11:51:03+0000
This is the second time that Chasin' the Train have used Band CDs - the first was for our initial EP, 'Off The Rails' - and they were again more than helpful and great to deal with. We decided to produce our debut album, 'Dead Man's Handle' as a digipak CD because there are still people who like to have the physical product in their hand. Band CDs did an excellent job of transforming our ideas in to reality - there have already been a number of positive comments from pre-order purchasers - and we can only see that continuing.Thanks again for all your guidance - now to write the next album ... 🚂🏃‍♀️🏃‍♂️read more
Peter Jamieson
Peter Jamieson
2020-04-03T05:25:23+0000
Had a small order of CD’s and Cassette’s and they are brilliant! The order was processed and delivered very quickly, even despite the current pandemic situation. Communication was 10/10 and they even threw in a small bag of Haribos with my order! I am very pleased with the work I have been given back, and I would definitely recommend Band CD’s to anyone looking for duplication!read more
James Brittain
James Brittain
2020-04-02T21:17:52+0000
Wanted to get a small number of CDs made up of an album I'd made with my band. Was recommended Band CDs through a friend who had previously used them for his album. I needed them doing in a hurry (within a week) and Charlotte and Kayleigh were super efficient at getting everything sorted mega quick including assistance with the artwork. CDs look great and come at a good price too. Well done all at Band CDs... excellent service ... definitely recommend!read more
Damian Cook
Damian Cook
2020-03-17T09:20:28+0000
Absolutely recommended. Not only the prices are competitive, but they are also fast, friendly and professional. I worked with them for my first releases in my label (aqvaria.bandcamp.com). I am repeating now for my next releases. As long as BandCDs exists, I will continue to work with them.read more
Fede Campos
Fede Campos
2020-03-04T19:53:23+0000
We, RockSalt Acoustic, received our CDs today (Sleeping Dragon CD03 - Live In Haworth 2019), which look & sound great - they are just perfect for our requirements & we are absolutely delighted with BandCDs servicesThanks once again to Tom for all of your help & we should soon have 1 or 2 more CDs for you from Sleeping DragonB|read more
TONY LEVY
TONY LEVY
2020-02-06T13:58:38+0000
Amazing team of personalities. They helped a lot during the process and if the result is that awesome to us, it's because they took great care from start to finish. Fabulous discovery and won't search anywere else, no doubt about it !read more
Alex Sindrome
Alex Sindrome
2020-02-04T13:42:05+0000
Brilliany service, can’t recommend enough! Friendly and swift replies, and full co-operation with specific details, artwork, etc. We ordered a batch of cassettes, which they packed with download codes free of charge. I also think it’s great that all cassette designs are the same price! Delivery was very quick too.read more
Rhys Underdown
Rhys Underdown
2020-01-20T09:16:47+0000
they customised picks for me for buttonholes at a friends wedding even went out of their way to find a specific design that on another website customised would have cost £65 these cost £20 all in great value good service and communicationread more
Mandy Salt
Mandy Salt
2020-01-18T13:51:59+0000
Amazing customer service and gave help where possible at each stage of production. turn around time on the finished product was insanely quick and the finished items looked absolutely amazing. 5 out of 5 stars! will be working with them againread more
James Gibbons
James Gibbons
2020-01-15T07:36:14+0000
Really attentive and efficient service. Had some really interesting suggestions in terms of the look of the product that I went with. So glad I did. First class, and I definitely will use Band CDs for any future projects.read more
Mark Andrews
Mark Andrews
2019-12-18T17:18:23+0000
Everything about the service, from start to finish, was excellent. Great communication, helpful advice, useful samples to help make my decision on format, and far quicker lead times than I was expecting. Very accommodating, and the end result looks great.As a brand new label, it was important to have such great responses to questions, and to at the end of it all walk away with a beautiful product. I'll be coming back to them for releases to come!read more
Sam Thomason
Sam Thomason
2019-10-31T12:48:13+0000
All I can do is highly recommend this amazing company, Band CDs!! Helpful every step of the way with all my last minute changes, quick to put my mind at ease by answering all my questions, very fast delivery time and superb products that I am over the moon with!! Seriously guys, you ROCK!!! Thanks again and again...read more
Dave Dunbar
Dave Dunbar
2019-07-01T10:13:32+0000
Amazing service and lovely staff. Always go above and beyond. Band CD's produce all of our cassette's for This City Is Ours Records and they always come out looking better than we could have thought. Can't recommend enough.read more
Terry Dactyl
Terry Dactyl
2019-06-27T11:27:56+0000
Very helpful and very quick turn around time, Tom Guildford was particularly patient with my constant pestering and I’m very happy with the end product, which was well packaged and delivered safely.Thank you very much, and I hope to do business with you again in the future!read more
Shaun Stonard
Shaun Stonard
2019-05-03T16:53:42+0000
You can never go wrong with Band CDs. The tapes always look and sound amazing and the customer service is on point. I personally deal with Tom, who is an absolute star. He’s always quick to process my orders and does everything he can to meet my sometimes slim deadlines. On the rare occassion that there is an issue with my order, he gets that sorted at the speed of light too. Overall I just can’t recommend them enough, Band CDs is just the best at what they do, period.read more
Christian Lykke Hansen
Christian Lykke Hansen
2019-04-27T08:30:29+0000
I cannot recommend this service enough, the website layout is really consice and user friendly, and the guys at band cds are some of the most helpful I have encountered. The final product we were delivered was exactly what we were looking for and we could not be happier! 10/10 would use againread more
Thomas Shaun Brady
Thomas Shaun Brady
2019-04-26T09:26:59+0000
Great service - quick to respond and were very informative about my technical questions at the start. Products look fantastic and care is taken to deliver great products. If any issues arise (as can sometimes happen with old mediums like cassettes!) they are fixed very quickly, and professionally. I had used other very slightly cheaper companies for tapes and received awful products in the past, wouldn't go anywhere else now. Thanks to Paul for his help and support with each release.read more
Chris Le Monde
Chris Le Monde
2019-01-24T16:24:09+0000
On behalf of The Lack of Commitments we'd really like to thank Charlotte and the team for producing our live double album CD. We went for the vinyl CD look for our double album with a four page booklet. The quality, print and help was great. Thank you.read more
Dave Patrick
Dave Patrick
2018-12-03T20:03:31+0000
We absolutely LOVE Band CDs in our house. The service was quick, almost instant, friendly, and everything happened as it should. I would deffo recommend them. Just one teensy little thing...please get some mastering software that allows you to join tracks together. xread more
Stephen Butler
Stephen Butler
2018-11-23T16:11:49+0000
Excellent experience using these guys. I’m in a band called, Pulverise and we used Band CDs to print digi-packs of our debut album - Chaos Games. It’s the first time we’ve ever done anything like this and they supported us from the first contact to completion and delivered a beautiful product that we’re all proud of. Tom G is a legend! Thank you!read more
Vicky Reader
Vicky Reader
2018-10-03T14:57:15+0000
We printed our first release (Nordkväde) on tape here, the maltese cross folding cover looks amazing and we are really impressed by the all over print of the cassette. Most importantly the sound quality is great! We couldn't be happier with the result and great support they gave us when printing this product. Highly recommended!read more
Olle Olsson
Olle Olsson
2018-10-01T10:28:30+0000
Can't thank Charlotte and BandCDs for their help in turning my order for LIINES around so quickly and producing quality CDs. They answered my (many) questions by phone and email and nothing was too much bother. Can't wait to get these out to people who have ordered and to sell them at gigs. Thanks again.read more
Leila O'Sullivan
Leila O'Sullivan
2018-07-20T09:44:48+0000
Brilliant service and product . Couldn’t fault Charlotte who looked after our order, great advice and support with regards design etc . Would recommend any indie bands out there to use this company , you won’t be disappointed .read more
Kenny Martin
Kenny Martin
2018-06-12T11:50:32+0000
Band CDs has provided Brilleaux (New Zealand) with UK based CD production for all their tours of UK and Europe since 2013.Great service, innovative and impactful products, fast delivery and keen pricing make them our go-to partner for this part of our Merchandising strategy.Paul's customer-facing approach is like a breath of fresh-air - It's an *absolute pleasure* to do business with these guys!Highly recommended :-)read more
Rob Vernon
Rob Vernon
2018-04-15T11:27:23+0000
Thank you so much Band CDs team (Charlotte was the person who took care about my release😉) The artist KEYVANOTH and I are very pleased of the result and I deeply support Band CDs and will renew as soon as I can afford😊 thank you for your very nice photo and I'm pleased to have added some other one about this great product (the vinyl style CD with microgroove relief and deepl black reverse is awesome !) The CDs were safely delivered this afternoon. Many thanks.phoenixread more
Emmanuel Duchez
Emmanuel Duchez
2018-01-31T21:44:31+0000
I've had a 50 CD order for a classical music project. The audio quality was very high, and I loved the black vinyl CDs. The digipak printing was perfect, the staff was friendly and helpful, and overall it was a lovely experience. As a minor issue, I personally find the booklet pocket needlessly large, but that is a matter of taste. I would definitely recommend them. Many thanks for the professional services!read more
Maria Suciu
Maria Suciu
2017-09-27T14:17:18+0000
I've now had 4 different CDs produced by the Wizbit/BandCD team and can thoroughly recommend them for attention to detail, courteous and careful correspondence, good design advice, speedy service and high quality production. Absolutely no complaints!!read more
Andy Beaumont
Andy Beaumont
2017-09-13T20:44:41+0000
Can't rate BandCDs highly enough, 5 stars doesn't even come close, from day 1 they help me with every issue I had with my CDs right through to the final product, the range of products is also mind blowing , from normal everyday CDs to mini vinyl CDs which is what I opted for for my own release, there is something for everyone here, can I personally thank everyone at BandCDs for their excellent service and friendly approach, The Plastic Fantastic Ep was The Skalps first release and we will 100% return to BandCDs for future releases. Thank you from all at Skalps Hq.read more
Tommy Byrne
Tommy Byrne
2017-09-12T22:40:33+0000
Band CDs did a run of cassettes for me in August and they are beautiful. The full on-body printing is a great option and the quality of the J-cards is excellent. Delivery was very fast and the price quoted was extremely competitive. I have since ordered from them again.read more
James Griffin
James Griffin
2017-09-09T17:11:13+0000
Excellent product, great customer service and did exactly what was asked for!! Thanks Charlotte for a great product and super duper service! Would highly recommend - Ian (Gone Savage) Check it out on our bandpage - facebook com gonesavageukread more
Ian Salpekar
Ian Salpekar
2016-10-27T13:00:28+0000
Can't recommend these guys enough. I worked closely with a chap called Michael at BandCDs on a small batch of cassette tapes. He was an absolute legend! His meticulous attention to detail was unlike anything else I've experienced from any of the printers/manufacturers I've dealt with in the past at other companies. He ensured that certain elements of the design lined up and also bent over backwards to make sure the colour of the printed J Cards matched nicely with the colour of the plastic cassette. Top this off with an extremely quick turnaround, high quality products, great sounding audio and all at the lowest price I could find anywhere online and you can see why it's smiles all round in my house! Great job, thanks again all! :)read more
Alex Foster
Alex Foster
2016-08-02T09:36:59+0000
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Bands and artists we've worked with

We've manufactured products for some of the biggest bands and artists in the world...



Music labels and industry leaders we've worked with

In addition to the three largest labels in the world, we also work with hundreds of other smaller and specialist labels including...