FAQs

There are often many questions that you may have with regards to your CD or cassette production and whilst many will need to be answered by us directly, here are some of the commonly (or not very commonly) asked questions that we may be able to answer for you right now:

Sending us your files

How can I send my artwork and content files to you?
Where is your online order form?

Cassette production questions

How can I provide the audio for my cassette production?
How long will my cassettes be per side?
Where can I find further information about on-body printing?
How are the cassettes recorded and what is the quality like?
Can I get a proof cassette prior to production of my full order?
Tell me some silly facts about cassette tape production…

Disc production questions

What are the turnaround times for producing and delivering CDs or DVDs?
Adding copyright audio content to your wedding favour CDs and wedding invitation CDs
How do I create an autorun file?
Do you deliver overseas?
Can I burn the CDs or DVDs myself and have the artwork pre-printed onto the discs?
What format are audio CD files in? An explanation of the CDA and CD-DA format
What is an MD5 checksum?
What is PAL?
What is NTSC?
In which regions do PAL DVDs work?
In which regions do NTSC DVDs work?
Can I add further content to the CDs or DVDs once they have been burnt?

Artwork questions

What are the artwork specifications for the printing on the CD and DVD discs and cases?
Can you help design my CD, cassette or wedding invitation/favour artwork for me?
How do I add a barcode to my CD or DVD artwork?
Can you sequentially number the CDs and DVDs that you produce?
What is the Parental Advisory Explicit Content logo?

Disc type questions

What is CD duplication?
What is CD replication?
How do business card CDs work?
What is DVD duplication?
What is DVD replication?
What are DVD-R discs?
What are DVD-5 discs?
What are DVD-9 discs?
What are dual layer DVDs?
What are Blu-ray discs?
What is a glass master?

Haberdashery of random questions

How do I pay for my order?
Do you recycle CDs and DVDs?
What is the standard copyright text on CDs, cassettes or vinyl?
Do I need to pay royalties on cover versions of songs for our CD?
How do I submit my CD track names to automatically appear in iTunes?
When is Cassette Store Day?
When is International MiniDisc Day?
When is Record Store Day?

Our disc and cassette range includes:

What our customers say

4.9/5.0 on Facebook

Excellent and very helpful service. Charlotte Pardon dealt with my order from start to finish and maintained good communication with me. My CD printed sleeves looked fantastic and were delivered ahead of the deadline. The product was very well packaged and protected for delivery.I totally recommend Band CDs and will definitely use their services in the future!Thankyou Band CDs.read more

Ray Oorloff

2023-10-24T13:48:40+0000

Band CD's are the best producers of physical music in the business. They offer outstanding designs and options to their customers. After 6 CD and Cassette projects I've done through this company, I would highly recommend them for production of your recordings.read more

Marshall Rochford

2023-02-07T01:54:04+0000

The best customer support. Amazing printing and cassette duplication quality. Charlotte and her team totally get thumbs up for their fast response, problem solving abilities and order delivery in total. I highly recommend working with them!read more

Angelos Aivazis

2023-01-21T14:00:58+0000

Very satisfied with my experience! Somehow, Band CDs was able to come in under budget and ahead of schedule shipping across the Atlantic Ocean. And I’m very happy with the print quality, sound quality, and customer service. Thank you Charlotte Pardon and team! Will use againread more

John Sterling Barnes

2022-12-29T14:07:11+0000

I am absolutely delighted with our order today. Both my bands The Danse Society and Blooding Mask had several releases with you guys and you are awesome.Thank you so much and looking forward to more releases.❤️ Maethread more

Maya Aiello

2022-08-22T11:19:46+0000

Charlotte and her team really helped me with a small order. The quality of final product has blown me away a little. With it being a small order for my solo album I was expecting a B minus product got an A+, the digipacks they sent are as good as anything you see in a shop. I cannot recommend enough and will 100% be going straight to Band CDs in future.read more

The Bonnevilles

2022-08-19T14:22:54+0000

BandCDs come highly recommended!Price-point, quality of print and stock, turnaround and (vitally) communications unmatched, in a world where it's increasingly difficult for expectations to be clearly outlined and well met they're a breath of fresh air - after going through a few different companies over the past few years I finally have a solid go-to for tape & CD. Will certainly be using them again.read more

Andrew Ellis

2022-07-29T13:49:28+0000

we did a tape run through these guys, Charlotte walked me through the process as I had zero clue what I was doing, they arrived and are absolute perfection, reasonably priced and excellent communication. thank you so much!read more

Dave Mac

2022-03-31T11:26:37+0000

Fantastic job by Ki and the team on reviving my 1994 album Chatting With Alice in cd format.Great service, good value, and the CDs, sleeves, centre labels all look superb.Will definitely be a returning customer👍💚read more

Adrian Truman

2022-01-31T11:29:57+0000

Amazing service from Ki, Max and the team. Band CDs met a tight deadline, kept me informed throughout the process and made the experience of getting the first physical copies of my debut album thoroughly enjoyable. I'll be using them again. Thanks so much!read more

Daniel Cliffe

2022-01-08T09:26:55+0000

Thank you Karen & BandCDs.co.uk. Very friendly communication, super fast production and delivery! Highly recommended for cassette releases, striking print and sound quality. More orders from me will follow shortly. Roger (Elasticat Records)read more

Roger Ziegler

2021-12-21T20:55:06+0000

We used Band CDs to produce and duplicate a short run of discs of our new album (disc, sleeve, lyric sheet). I was able to work closely with Charlotte to ensure that we got the details clear and ended up with the product we were looking for. We had a tight schedule, but this was not a problem for Band CDs. The advantage of this company is that you can always speak to the person overseeing your project. Communication is a real strength.Thank you.PS The album is Dry the Rain by Aqaba (plug!)read more

Andrew Matthews

2021-11-23T09:36:55+0000

Hollie was amazing to deal with at Band CD'sVery informative and helpful on the phone for the initial outreach & superb on email in getting the order through.The final product was delivered in a better timeframe than I expected and the quality is amazing!Exactly what I could have hoped for.read more

Shane UrbanCool Kavanagh

2021-09-30T11:44:36+0000

GREAT SERVICE! Charlotte and Hollie pushed and poked me in all the right directions to make sure this novice cassette guy would end up with the right product first time round! Brilliant! Thank you thank you both to you and your production team.read more

Nick Langford

2021-09-29T15:38:05+0000

I’ve used these guys since starting my label (Rare Vitamin Records) and have been nothing but impressed from day one. Always on hand with help and advice & the quality of product is 2nd to none! I genuinely wouldn’t use anyone else. The best there is!read more

JD Davies

2021-09-06T11:18:26+0000

I have used Band CDs to produce numerous cassettes and a CD digipack over the last few years and always been very pleased with the results. Really friendly communication and very helpful. Not to mention they have great eco options and offset their own carbon output. Top team.read more

William 'memotone' Yates

2021-08-17T14:35:39+0000

Brilliant, efficient and professional company. Knowledgeable and highly skilled staff. Friendly customer service. They always reply to queries when they say they will and offer all the help and support you will need. Thank you so much!read more

Mark Gleave

2021-08-02T16:09:06+0000

The team at Band CDs are spot on!! Lovely people, excellent services, the whole process was super smooth. Great quality & quick services. On behalf of Petite Victory Collective I definitely recommend using Band CDs. Will definitely work with these lovely people again!read more

Guillaume Blanjean

2021-05-30T11:56:23+0000

Band CDs recently printed the first NIGHTSONG CDs for our album "The Peasants' Revolt". Seamless process. Excellent communication. Quick delivery. High quality. No reason to go elsewhere next time around. Nice one 😎👌Thanks from we three 💙read more

John Reed

2021-05-08T11:40:43+0000

Couldn't recommend Band CDs more. Very swift turnaround and friendly staff who went above and beyond to make really high quality cassettes for my record release. They even took the initiative to make sure the inside of the insert the same colour as the front which made the product look even more professional. Amazing variation of shell colour options including transparent and glitter too, choosing and even ordering these was fun. Not as fun though as the moment I opened the box! Will continue to work with them, especially as their low minimum order means Ltd Editions are possible and affordable.read more

Du Blonde

2021-03-26T18:46:12+0000

I recently used Band CDs for my bands EP and was blown away by the product! It turned what could have been a necessary job into a product to be proud of and that we’d actually want to sell in its physical form, just because of how attractive it is! 5 stars.read more

Christopher Weeks

2020-12-21T11:05:13+0000

Band CDs is the go-to for our cassettes - fast, professional and friendly service, with attention to detail and perfect results each time! The team respond to any questions so you can be sure your order is in safe hands! When you have taken time and care to craft your music, you want the physical form it takes to reflect that in the best way possible. We have not been let down yet! We will be back again....and again! Thanks to the whole team! Dead Space Chamber Music xxxread more

Ellen Dscm

2020-12-11T22:17:43+0000

My band "Victorius" released our debut album and these guys did an amazing job producing the finished CDs! They were helpful, professional, fast to respond, great value for money and when we got the finished CDs delivered we were blown away with the quality! Special thanks to Hollie for helping with the set up of the artwork and format of the CD info for the tracks. Will defo be coming back for more!read more

Stewart Kennedy

2020-11-09T22:17:39+0000

One of the most dedicated companies around - Top Service, fair prices and superb Support (in this case Special Greetings to Charlotte !) We will recommend You to all our companioned bands and close contacts. Killer!🤘🤘read more

Steve Diabolo

2020-09-22T13:31:19+0000

I had a small order of CDs for my label ( independent music from Japan , https://www.facebook.com/getyourgenkigermany/ ). Double CD, printed, with poster in an eco friendly wallet and it came out spectecular! And it sounds awesome!But not only the result is stunning also working with these people is pure fun! Very quick response and very nice communication!Absolutely recommendedread more

Giornata Nera

2020-04-18T11:44:56+0000

This is the second time that Chasin' the Train have used Band CDs - the first was for our initial EP, 'Off The Rails' - and they were again more than helpful and great to deal with. We decided to produce our debut album, 'Dead Man's Handle' as a digipak CD because there are still people who like to have the physical product in their hand. Band CDs did an excellent job of transforming our ideas in to reality - there have already been a number of positive comments from pre-order purchasers - and we can only see that continuing.Thanks again for all your guidance - now to write the next album ... 🚂🏃‍♀️🏃‍♂️read more

Peter Jamieson

2020-04-03T05:25:23+0000

Had a small order of CD’s and Cassette’s and they are brilliant! The order was processed and delivered very quickly, even despite the current pandemic situation. Communication was 10/10 and they even threw in a small bag of Haribos with my order! I am very pleased with the work I have been given back, and I would definitely recommend Band CD’s to anyone looking for duplication!read more

James Brittain

2020-04-02T21:17:52+0000

Wanted to get a small number of CDs made up of an album I'd made with my band. Was recommended Band CDs through a friend who had previously used them for his album. I needed them doing in a hurry (within a week) and Charlotte and Kayleigh were super efficient at getting everything sorted mega quick including assistance with the artwork. CDs look great and come at a good price too. Well done all at Band CDs... excellent service ... definitely recommend!read more

Damian Cook

2020-03-17T09:20:28+0000

Absolutely recommended. Not only the prices are competitive, but they are also fast, friendly and professional. I worked with them for my first releases in my label (aqvaria.bandcamp.com). I am repeating now for my next releases. As long as BandCDs exists, I will continue to work with them.read more

Fede Campos

2020-03-04T19:53:23+0000

We, RockSalt Acoustic, received our CDs today (Sleeping Dragon CD03 - Live In Haworth 2019), which look & sound great - they are just perfect for our requirements & we are absolutely delighted with BandCDs servicesThanks once again to Tom for all of your help & we should soon have 1 or 2 more CDs for you from Sleeping DragonB|read more

TONY LEVY

2020-02-06T13:58:38+0000

Amazing team of personalities. They helped a lot during the process and if the result is that awesome to us, it's because they took great care from start to finish. Fabulous discovery and won't search anywere else, no doubt about it !read more

Alex Sindrome

2020-02-04T13:42:05+0000

Brilliany service, can’t recommend enough! Friendly and swift replies, and full co-operation with specific details, artwork, etc. We ordered a batch of cassettes, which they packed with download codes free of charge. I also think it’s great that all cassette designs are the same price! Delivery was very quick too.read more

Rhys Underdown

2020-01-20T09:16:47+0000

they customised picks for me for buttonholes at a friends wedding even went out of their way to find a specific design that on another website customised would have cost £65 these cost £20 all in great value good service and communicationread more

Mandy Salt

2020-01-18T13:51:59+0000

Amazing customer service and gave help where possible at each stage of production. turn around time on the finished product was insanely quick and the finished items looked absolutely amazing. 5 out of 5 stars! will be working with them againread more

James Gibbons

2020-01-15T07:36:14+0000

Really attentive and efficient service. Had some really interesting suggestions in terms of the look of the product that I went with. So glad I did. First class, and I definitely will use Band CDs for any future projects.read more

Mark Andrews

2019-12-18T17:18:23+0000

Everything about the service, from start to finish, was excellent. Great communication, helpful advice, useful samples to help make my decision on format, and far quicker lead times than I was expecting. Very accommodating, and the end result looks great.As a brand new label, it was important to have such great responses to questions, and to at the end of it all walk away with a beautiful product. I'll be coming back to them for releases to come!read more

Sam Thomason

2019-10-31T12:48:13+0000

All I can do is highly recommend this amazing company, Band CDs!! Helpful every step of the way with all my last minute changes, quick to put my mind at ease by answering all my questions, very fast delivery time and superb products that I am over the moon with!! Seriously guys, you ROCK!!! Thanks again and again...read more

Dave Dunbar

2019-07-01T10:13:32+0000

Amazing service and lovely staff. Always go above and beyond. Band CD's produce all of our cassette's for This City Is Ours Records and they always come out looking better than we could have thought. Can't recommend enough.read more

Terry Dactyl

2019-06-27T11:27:56+0000

I cannot recommend this service enough, the website layout is really consice and user friendly, and the guys at band cds are some of the most helpful I have encountered. The final product we were delivered was exactly what we were looking for and we could not be happier! 10/10 would use againread more

Thomas Shaun Brady

2019-04-26T09:26:59+0000

Great service - quick to respond and were very informative about my technical questions at the start. Products look fantastic and care is taken to deliver great products. If any issues arise (as can sometimes happen with old mediums like cassettes!) they are fixed very quickly, and professionally. I had used other very slightly cheaper companies for tapes and received awful products in the past, wouldn't go anywhere else now. Thanks to Paul for his help and support with each release.read more

Chris Le Monde

2019-01-24T16:24:09+0000

On behalf of The Lack of Commitments we'd really like to thank Charlotte and the team for producing our live double album CD. We went for the vinyl CD look for our double album with a four page booklet. The quality, print and help was great. Thank you.read more

Dave Patrick

2018-12-03T20:03:31+0000

We absolutely LOVE Band CDs in our house. The service was quick, almost instant, friendly, and everything happened as it should. I would deffo recommend them. Just one teensy little thing...please get some mastering software that allows you to join tracks together. xread more

Stephen Butler

2018-11-23T16:11:49+0000

Excellent experience using these guys. I’m in a band called, Pulverise and we used Band CDs to print digi-packs of our debut album - Chaos Games. It’s the first time we’ve ever done anything like this and they supported us from the first contact to completion and delivered a beautiful product that we’re all proud of. Tom G is a legend! Thank you!read more

Vicky Reader

2018-10-03T14:57:15+0000

We printed our first release (Nordkväde) on tape here, the maltese cross folding cover looks amazing and we are really impressed by the all over print of the cassette. Most importantly the sound quality is great! We couldn't be happier with the result and great support they gave us when printing this product. Highly recommended!read more

Olle Olsson

2018-10-01T10:28:30+0000

Brilliant service and product . Couldn’t fault Charlotte who looked after our order, great advice and support with regards design etc . Would recommend any indie bands out there to use this company , you won’t be disappointed .read more

Kenny Martin

2018-06-12T11:50:32+0000

Band CDs has provided Brilleaux (New Zealand) with UK based CD production for all their tours of UK and Europe since 2013.Great service, innovative and impactful products, fast delivery and keen pricing make them our go-to partner for this part of our Merchandising strategy.Paul's customer-facing approach is like a breath of fresh-air - It's an *absolute pleasure* to do business with these guys!Highly recommended :-)read more

Rob Vernon

2018-04-15T11:27:23+0000

Thank you so much Band CDs team (Charlotte was the person who took care about my release😉) The artist KEYVANOTH and I are very pleased of the result and I deeply support Band CDs and will renew as soon as I can afford😊 thank you for your very nice photo and I'm pleased to have added some other one about this great product (the vinyl style CD with microgroove relief and deepl black reverse is awesome !) The CDs were safely delivered this afternoon. Many thanks.phoenixread more

Emmanuel Duchez

2018-01-31T21:44:31+0000

I've now had 4 different CDs produced by the Wizbit/BandCD team and can thoroughly recommend them for attention to detail, courteous and careful correspondence, good design advice, speedy service and high quality production. Absolutely no complaints!!read more

Andy Beaumont

2017-09-13T20:44:41+0000

Can't rate BandCDs highly enough, 5 stars doesn't even come close, from day 1 they help me with every issue I had with my CDs right through to the final product, the range of products is also mind blowing , from normal everyday CDs to mini vinyl CDs which is what I opted for for my own release, there is something for everyone here, can I personally thank everyone at BandCDs for their excellent service and friendly approach, The Plastic Fantastic Ep was The Skalps first release and we will 100% return to BandCDs for future releases. Thank you from all at Skalps Hq.read more

Tommy Byrne

2017-09-12T22:40:33+0000

Band CDs did a run of cassettes for me in August and they are beautiful. The full on-body printing is a great option and the quality of the J-cards is excellent. Delivery was very fast and the price quoted was extremely competitive. I have since ordered from them again.read more

James Griffin

2017-09-09T17:11:13+0000

Excellent product, great customer service and did exactly what was asked for!! Thanks Charlotte for a great product and super duper service! Would highly recommend - Ian (Gone Savage) Check it out on our bandpage - facebook com gonesavageukread more

Ian Salpekar

2016-10-27T13:00:28+0000

Can't recommend these guys enough. I worked closely with a chap called Michael at BandCDs on a small batch of cassette tapes. He was an absolute legend! His meticulous attention to detail was unlike anything else I've experienced from any of the printers/manufacturers I've dealt with in the past at other companies. He ensured that certain elements of the design lined up and also bent over backwards to make sure the colour of the printed J Cards matched nicely with the colour of the plastic cassette. Top this off with an extremely quick turnaround, high quality products, great sounding audio and all at the lowest price I could find anywhere online and you can see why it's smiles all round in my house! Great job, thanks again all! :)read more

Alex Foster

2016-08-02T09:36:59+0000

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