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Privacy Notice

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described. This document describes how we collect, hold and process your personal data. It also explains your rights relating to your personal data.

1. Information About Us

Band CDs is run by Wizbit Internet Services Ltd, a company registered in England with company registration number 4594717.

Registered address: Unit 1, Corhampton Lane Farm, Corhampton, SO32 3NB.

VAT Number: GB 786 0976 74

Telephone: +44 (0) 1489 872980

2. What Personal Data Do We Collect, And When?

We collect personal data when you submit a form on our website, when you place an order with us, when you email us and/or when you telephone us. We may ask you for some or all of the following:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Business name
  • Payment information

We may also use unique identifiers in cookies when you browse our website.

3. How Do We Use Your Personal Data?

Under the GDPR we must always have a lawful basis for using your personal data. This lawful basis may be because the data is necessary for performance of a contract with you, because you have consented to our use of your data, or because it is in our legitimate business interests to use it. We will use your data for the following purposes:

  • To respond to any enquiries you submit via email, telephone or a form on our website.
  • To supply our products and services when you place an order. Your personal details are required for us to entered in to a contract with you.
  • To contact you with any questions about your order, to confirm your order details, and to follow up after your order has been despatched.
  • To email you news and offers that you have opted in to. Each of these emails contains an unsubscribe link which you may click at any time to opt out of future emails.
  • To track (using unique identifiers in cookies) visitor behaviour on our website. Your IP address is anonymised and no personally identifiable information is stored unless you contact us through the website. Further information can be found in our cookie policy.

4. For How Long Do We Keep Your Personal Data?

The length of time we keep your personal data will vary depending on the purpose for which it was collected:

  • Where you have contacted us but not placed an order, your data will be kept for 2 years after the last date of contact.
  • Where you have placed an order with us, your data will be kept for 7 years after your last order or 2 years after the last date of contact, whichever is later.

5. How and Where Do We Store or Transfer Your Personal Data?

We store your data on our servers in the UK. We may also store your data in and transfer it to and from our cloud service providers in the UK, EU and US.

6. Do We Share Your Personal Data?

We will not share your personal data with any third parties for marketing purposes. We may share your data in the following ways:

  • With courier companies to deliver your order
  • With payment service providers to process your payment and to prevent fraud
  • With our cloud storage providers when storing and backing up our data
  • With our accountants and lawyers where there is a legitimate business requirement to do so
  • If you opt in to marketing emails, with our providers of email marketing services

We may also share your details if legally compelled to do so by a regulator or lawful authority.

7. How Can You Access Your Personal Data?

You can contact us to request details and a copy of any personal data we hold. This is called a “subject access request”. You can do this using the contact details below, or the form at https://www.bandcds.co.uk/privacy/sar/.

There is normally no charge for a subject access request, though if your request is “manifestly unfounded or excessive” (such as making repetitive requests) a fee may be charged to cover our administration costs.

8. How Can You Contact Us?

If you have any questions about how we collect, use, or store your personal data please contact us using any of the following details:

Email: dataprotection@wizbit.net

Telephone: 01489 872980

Post: Unit 1, Corhampton Lane Farm, Corhampton, SO32 3NB

9. Changes To This Privacy Notice

From time to time we may need to change this privacy notice, for example if the law changes or if we change our business practices in a way that affects personal data.

The current version of this privacy policy can be found at https://www.bandcds.co.uk/privacy/notice. You may also request a copy of the latest version of this policy using any of the contact details above.

 

 

 

 

What our customers say

4.8/5.0 on Facebook

On behalf of The Lack of Commitments we'd really like to thank Charlotte and the team for producing our live double album CD. We went for the vinyl CD look for our double album with a four page booklet. The quality, print and help was great. Thank you.read more
Dave Patrick
Dave Patrick
2018-12-03T20:03:31+0000
We absolutely LOVE Band CDs in our house. The service was quick, almost instant, friendly, and everything happened as it should. I would deffo recommend them. Just one teensy little thing...please get some mastering software that allows you to join tracks together. xread more
Stephen Butler
Stephen Butler
2018-11-23T16:11:49+0000
Excellent experience using these guys. I’m in a band called, Pulverise and we used Band CDs to print digi-packs of our debut album - Chaos Games. It’s the first time we’ve ever done anything like this and they supported us from the first contact to completion and delivered a beautiful product that we’re all proud of. Tom G is a legend! Thank you!read more
Vicky Reader
Vicky Reader
2018-10-03T14:57:15+0000
We printed our first release (Nordkväde) on tape here, the maltese cross folding cover looks amazing and we are really impressed by the all over print of the cassette. Most importantly the sound quality is great! We couldn't be happier with the result and great support they gave us when printing this product. Highly recommended!read more
Olle Olsson
Olle Olsson
2018-10-01T10:28:30+0000
Can't thank Charlotte and BandCDs for their help in turning my order for LIINES around so quickly and producing quality CDs. They answered my (many) questions by phone and email and nothing was too much bother. Can't wait to get these out to people who have ordered and to sell them at gigs. Thanks again.read more
Leila O'Sullivan
Leila O'Sullivan
2018-07-20T09:44:48+0000
Brilliant service and product . Couldn’t fault Charlotte who looked after our order, great advice and support with regards design etc . Would recommend any indie bands out there to use this company , you won’t be disappointed .read more
Kenny Martin
Kenny Martin
2018-06-12T11:50:32+0000
Band CDs has provided Brilleaux (New Zealand) with UK based CD production for all their tours of UK and Europe since 2013.Great service, innovative and impactful products, fast delivery and keen pricing make them our go-to partner for this part of our Merchandising strategy.Paul's customer-facing approach is like a breath of fresh-air - It's an *absolute pleasure* to do business with these guys!Highly recommended :-)read more
Rob Vernon
Rob Vernon
2018-04-15T11:27:23+0000
Thank you so much Band CDs team (Charlotte was the person who took care about my release😉) The artist KEYVANOTH and I are very pleased of the result and I deeply support Band CDs and will renew as soon as I can afford😊 thank you for your very nice photo and I'm pleased to have added some other one about this great product (the vinyl style CD with microgroove relief and deepl black reverse is awesome !) The CDs were safely delivered this afternoon. Many thanks.phoenixread more
Emmanuel Duchez
Emmanuel Duchez
2018-01-31T21:44:31+0000
I've had a 50 CD order for a classical music project. The audio quality was very high, and I loved the black vinyl CDs. The digipak printing was perfect, the staff was friendly and helpful, and overall it was a lovely experience. As a minor issue, I personally find the booklet pocket needlessly large, but that is a matter of taste. I would definitely recommend them. Many thanks for the professional services!read more
Maria Suciu
Maria Suciu
2017-09-27T14:17:18+0000
I've now had 4 different CDs produced by the Wizbit/BandCD team and can thoroughly recommend them for attention to detail, courteous and careful correspondence, good design advice, speedy service and high quality production. Absolutely no complaints!!read more
Andy Beaumont
Andy Beaumont
2017-09-13T20:44:41+0000
Can't rate BandCDs highly enough, 5 stars doesn't even come close, from day 1 they help me with every issue I had with my CDs right through to the final product, the range of products is also mind blowing , from normal everyday CDs to mini vinyl CDs which is what I opted for for my own release, there is something for everyone here, can I personally thank everyone at BandCDs for their excellent service and friendly approach, The Plastic Fantastic Ep was The Skalps first release and we will 100% return to BandCDs for future releases. Thank you from all at Skalps Hq.read more
Tommy Byrne
Tommy Byrne
2017-09-12T22:40:33+0000
Band CDs did a run of cassettes for me in August and they are beautiful. The full on-body printing is a great option and the quality of the J-cards is excellent. Delivery was very fast and the price quoted was extremely competitive. I have since ordered from them again.read more
James Griffin
James Griffin
2017-09-09T17:11:13+0000
Band CDs are doing an awesome work with tape manufacturing, their professionalism and efficiency is amazing and the tapes I received are high quality products and they know how to handle problems such as delivery issues. I ordered a batch of 50 tapes for my label, which was lost by the delivery service and after a few months of being in contact with the delivery service trying to locate the parcel, they sent me another batch of 50 tapes that they re-produced. Couldn't recommend Band CDs enough.read more
Maël Elemental
Maël Elemental
2017-03-13T20:44:07+0000
Excellent product, great customer service and did exactly what was asked for!! Thanks Charlotte for a great product and super duper service! Would highly recommend - Ian (Gone Savage) Check it out on our bandpage - facebook com gonesavageukread more
Ian Salpekar
Ian Salpekar
2016-10-27T13:00:28+0000
Can't recommend these guys enough. I worked closely with a chap called Michael at BandCDs on a small batch of cassette tapes. He was an absolute legend! His meticulous attention to detail was unlike anything else I've experienced from any of the printers/manufacturers I've dealt with in the past at other companies. He ensured that certain elements of the design lined up and also bent over backwards to make sure the colour of the printed J Cards matched nicely with the colour of the plastic cassette. Top this off with an extremely quick turnaround, high quality products, great sounding audio and all at the lowest price I could find anywhere online and you can see why it's smiles all round in my house! Great job, thanks again all! :)read more
Alex Foster
Alex Foster
2016-08-02T09:36:59+0000
Read all our customer reviews on Facebook