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Privacy Notice

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described. This document describes how we collect, hold and process your personal data. It also explains your rights relating to your personal data.

1. Information About Us

Band CDs is run by Wizbit Internet Services Ltd, a company registered in England with company registration number 4594717.

Registered address: Unit 1, Corhampton Lane Farm, Corhampton, SO32 3NB.

VAT Number: GB 786 0976 74

Telephone: +44 (0) 1489 872980

2. What Personal Data Do We Collect, And When?

We collect personal data when you submit a form on our website, when you place an order with us, when you email us and/or when you telephone us. We may ask you for some or all of the following:

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Business name
  • Payment information

We may also use unique identifiers in cookies when you browse our website.

3. How Do We Use Your Personal Data?

Under the GDPR we must always have a lawful basis for using your personal data. This lawful basis may be because the data is necessary for performance of a contract with you, because you have consented to our use of your data, or because it is in our legitimate business interests to use it. We will use your data for the following purposes:

  • To respond to any enquiries you submit via email, telephone or a form on our website.
  • To supply our products and services when you place an order. Your personal details are required for us to entered in to a contract with you.
  • To contact you with any questions about your order, to confirm your order details, and to follow up after your order has been despatched.
  • To email you news and offers that you have opted in to. Each of these emails contains an unsubscribe link which you may click at any time to opt out of future emails.
  • To track (using unique identifiers in cookies) visitor behaviour on our website. Your IP address is anonymised and no personally identifiable information is stored unless you contact us through the website. Further information can be found in our cookie policy.

4. For How Long Do We Keep Your Personal Data?

The length of time we keep your personal data will vary depending on the purpose for which it was collected:

  • Where you have contacted us but not placed an order, your data will be kept for 2 years after the last date of contact.
  • Where you have placed an order with us, your data will be kept for 7 years after your last order or 2 years after the last date of contact, whichever is later.

5. How and Where Do We Store or Transfer Your Personal Data?

We store your data on our servers in the UK. We may also store your data in and transfer it to and from our cloud service providers in the UK, EU and US.

6. Do We Share Your Personal Data?

We will not share your personal data with any third parties for marketing purposes. We may share your data in the following ways:

  • With courier companies to deliver your order
  • With payment service providers to process your payment and to prevent fraud
  • With our cloud storage providers when storing and backing up our data
  • With our accountants and lawyers where there is a legitimate business requirement to do so
  • If you opt in to marketing emails, with our providers of email marketing services

We may also share your details if legally compelled to do so by a regulator or lawful authority.

7. How Can You Access Your Personal Data?

You can contact us to request details and a copy of any personal data we hold. This is called a “subject access request”. You can do this using the contact details below, or the form at https://www.bandcds.co.uk/privacy/sar/.

There is normally no charge for a subject access request, though if your request is “manifestly unfounded or excessive” (such as making repetitive requests) a fee may be charged to cover our administration costs.

8. How Can You Contact Us?

If you have any questions about how we collect, use, or store your personal data please contact us using any of the following details:

Email: dataprotection@wizbit.net

Telephone: 01489 872980

Post: Unit 1, Corhampton Lane Farm, Corhampton, SO32 3NB

9. Changes To This Privacy Notice

From time to time we may need to change this privacy notice, for example if the law changes or if we change our business practices in a way that affects personal data.

The current version of this privacy policy can be found at https://www.bandcds.co.uk/privacy/notice. You may also request a copy of the latest version of this policy using any of the contact details above.

 

 

 

 

What our customers say

4.8/5.0 on Facebook

All I can do is highly recommend this amazing company, Band CDs!! Helpful every step of the way with all my last minute changes, quick to put my mind at ease by answering all my questions, very fast delivery time and superb products that I am over the moon with!! Seriously guys, you ROCK!!! Thanks again and again...read more
Dave Dunbar
Dave Dunbar
2019-07-01T10:13:32+0000
Amazing service and lovely staff. Always go above and beyond. Band CD's produce all of our cassette's for This City Is Ours Records and they always come out looking better than we could have thought. Can't recommend enough.read more
Terry Dactyl
Terry Dactyl
2019-06-27T11:27:56+0000
TT fortnight on the Isle of Man means the biggest gigs of the year for local bands and a chance to be heard by many visitors from all over the world. Our EP was late being mastered and as such we couldn't order our CD's until the last minute. BandCDS worked wonders and turned around our order in double quick time. The product is fantastic and the service excellent!!!😁😁read more
Ian Astill
Ian Astill
2019-06-03T11:41:11+0000
Very helpful and very quick turn around time, Tom Guildford was particularly patient with my constant pestering and I’m very happy with the end product, which was well packaged and delivered safely.Thank you very much, and I hope to do business with you again in the future!read more
Shaun Stonard
Shaun Stonard
2019-05-03T16:53:42+0000
You can never go wrong with Band CDs. The tapes always look and sound amazing and the customer service is on point. I personally deal with Tom, who is an absolute star. He’s always quick to process my orders and does everything he can to meet my sometimes slim deadlines. On the rare occassion that there is an issue with my order, he gets that sorted at the speed of light too. Overall I just can’t recommend them enough, Band CDs is just the best at what they do, period.read more
Christian Lykke Hansen
Christian Lykke Hansen
2019-04-27T08:30:29+0000
I cannot recommend this service enough, the website layout is really consice and user friendly, and the guys at band cds are some of the most helpful I have encountered. The final product we were delivered was exactly what we were looking for and we could not be happier! 10/10 would use againread more
Thomas Shaun Brady
Thomas Shaun Brady
2019-04-26T09:26:59+0000
Great service - quick to respond and were very informative about my technical questions at the start. Products look fantastic and care is taken to deliver great products. If any issues arise (as can sometimes happen with old mediums like cassettes!) they are fixed very quickly, and professionally. I had used other very slightly cheaper companies for tapes and received awful products in the past, wouldn't go anywhere else now. Thanks to Paul for his help and support with each release.read more
Chris Le Monde
Chris Le Monde
2019-01-24T16:24:09+0000
On behalf of The Lack of Commitments we'd really like to thank Charlotte and the team for producing our live double album CD. We went for the vinyl CD look for our double album with a four page booklet. The quality, print and help was great. Thank you.read more
Dave Patrick
Dave Patrick
2018-12-03T20:03:31+0000
We absolutely LOVE Band CDs in our house. The service was quick, almost instant, friendly, and everything happened as it should. I would deffo recommend them. Just one teensy little thing...please get some mastering software that allows you to join tracks together. xread more
Stephen Butler
Stephen Butler
2018-11-23T16:11:49+0000
Excellent experience using these guys. I’m in a band called, Pulverise and we used Band CDs to print digi-packs of our debut album - Chaos Games. It’s the first time we’ve ever done anything like this and they supported us from the first contact to completion and delivered a beautiful product that we’re all proud of. Tom G is a legend! Thank you!read more
Vicky Reader
Vicky Reader
2018-10-03T14:57:15+0000
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Bands & Artists we've worked with

We've manufactured products for some of the biggest bands and artists in the world...